Website Information

Privacy Policy

This policy explains how personal information submitted through this website is handled.

Last updated: August 21, 2026

Hongye Medical ("we", "us" or "our") respects the privacy of website visitors and business contacts. This policy applies to information collected through this website and related inquiry communications.

1. Information we collect

When you submit an inquiry, we may collect the information you choose to provide, including:

  • Name
  • Company
  • Email address
  • Country or region
  • Inquiry details, product requirements and other information included in your message

Please do not submit patient information, medical records or other sensitive personal data through the inquiry forms.

2. How we use information

We use inquiry information to respond to your request, review product and documentation requirements, prepare quotations, coordinate samples or potential orders, maintain business communications and meet applicable legal or compliance obligations.

We do not sell personal information submitted through this website.

3. Form processing and external services

Website inquiry forms are processed through Formspree. Information submitted through a form may therefore be transmitted to and processed by Formspree for delivery and spam prevention.

The website also links to WhatsApp and may load icon files from the Font Awesome content delivery network. When you use an external service, that provider may process technical or account information under its own privacy terms.

4. Legal basis

Where applicable, we process personal information to take steps requested before a potential business relationship, to pursue legitimate business interests such as responding to B2B inquiries, to comply with legal obligations, or with consent where consent is required.

5. Information sharing

We may share information with personnel and service providers who need it to respond to an inquiry, operate the website, deliver communications or support a potential business transaction. We may also disclose information when required by law or necessary to protect legal rights.

6. International processing

Because we work with international buyers and service providers, information may be processed in countries other than the country where it was submitted. Where required, appropriate safeguards should be applied to such transfers.

7. Retention and security

We retain inquiry information only for as long as reasonably necessary for business communication, transaction records, dispute handling and applicable legal obligations. We use reasonable organizational and technical measures to protect information, but no internet transmission or storage method can be guaranteed to be completely secure.

8. Your choices and rights

Subject to applicable law, you may request access to, correction of or deletion of your personal information, or object to or restrict certain processing. You may also ask us to stop using your information for direct marketing.

To make a request, email changshuosun702@gmail.com. We may need to verify your identity before responding.

9. Children

This B2B website is not directed to children, and we do not knowingly request personal information from children through the inquiry forms.

10. Policy updates

We may update this policy when our website, services or legal requirements change. The revised version will be posted on this page with an updated date.

11. Contact

Email: changshuosun702@gmail.com

Address: Changzhou, Jiangsu, China